ASUS ROG Zephyrus G14 GA401 repair

Repairs, upgrades and data recovery for the ASUS ROG Zephyrus G14 (model GA401), the 2020–2021 laptop, with a 14-inch screen. Repaired at our London SE1 workshop, or collected by tracked courier from anywhere in the UK.

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Memory: One free slot
Storage: Removable M.2
2020–2021

Screen

Choose a number on the drawing to see what we do for that part.

Removable, can be upgraded
Soldered to the board

Repairs

Screen replacementCracked glass, lines, flicker or a dead backlight. A matching panel fitted and the display cable checked.Keyboard and trackpadDead or sticky keys, a trackpad that won’t click. Replaced on its own or with the palmrest.Battery and chargingShort battery life, swelling, or no charge through the charging port.Hinges and casingStiff, loose or snapped hinges, cracked lids and bezels.Liquid damageStripped, cleaned of corrosion and repaired board by board. The sooner it reaches us, the better the odds.Motherboard repairComponent-level repair of power, charging and graphics faults, rather than a whole new board.Overheating and fan noiseFans and heatsink cleaned, thermal paste renewed, which matters more on a gaming machine.Virus and software problemsMalware removed, Windows repaired and updated, files checked.

Upgrades

SSD upgradeA removable M.2 SSD, so it can be replaced with a bigger or faster one, with your files cloned across.Memory (RAM)Part of the memory is soldered to the board and there is one free slot, so it can usually be increased.New batteryFor a battery that only lasts an hour, or shuts down without warning.Windows 11Clean install or in-place upgrade with your files and programs carried over. We check it meets the Windows 11 requirements first.

Known faults on the ROG Zephyrus

Runs hot under load, so dust in the fans and heatsinks builds up faster than on an ordinary laptop.

What will it cost?

Prices for the ASUS ROG Zephyrus G14. Upgrades that aren’t possible on this model are marked. The final price is agreed with you before any work starts.

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What can be upgraded

Make	ASUS
Model	ROG Zephyrus G14
Model	GA401
Years	2020–2021
Screen	14-inch
Memory	Part of the memory is soldered to the board and there is one free slot, so it can usually be increased.
Storage	A removable M.2 SSD, so it can be replaced with a bigger or faster one, with your files cloned across.

The model is on the label underneath, or in the system information. Tell us when you book and we’ll confirm it.

Getting your files back

The ASUS ROG Zephyrus G14 uses a removable M.2 SSD. If the computer has died but the SSD is healthy, we read it directly on the bench. If the SSD itself has failed, it needs firmware or electronic board recovery.

The first data recovery consultation is free.

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Other ASUS models

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